Kingsway Surgery

0208 756 4388

Appointments

To book an appointment you can use our Online Services or telephone and speak with our receptionists. Our normal doctor appointments are 10 minutes long.

To make an appointment please use our Online Services or call after 9.00am on 020 8756 4388

Urgent Appointments

Urgent appointments are seen on the day and should be requested as early as possible. Please note that patients will not always be able to see their preferred GP as they may not hold surgeries every day or they may be absent from the practice e.g. on annual leave

Very Urgent Cases

These will be seen as soon as possible. Please ring and speak to the receptionist and make it clear that your case is urgent and that you need to see the doctor.

If you arrive more than ten minutes late you will not be seen and will be required to book another appointment.

Telephone Triage Appointments

We are now offering Telephone Triage Appointments (telephone Consultations) daily.

Telephone Triage is offered to patients who are requesting urgent or same day appointments.

Receptionist will take your details including the reason of your request and pass it on to a Doctor.

Doctor will then call you and assess your symptoms and concerns over the phone, and then agree with you how these needs might best be met, either by telephone consultation or a face to face appointment.

If needed, a face to face same day appointment will be given according to appropriate urgency.